Terms & Policies

Please read the following before reserving a display:

We have worked very hard to create these beautiful displays & we consider them to be a precious part of our family.  With that in mind, please take the following steps to ensure the safety of our displays as well as the people who will be enjoying them. 

•  If you would like the display to be relocated, please let us know , we will be glad to move it for you.  a delivery fee may apply each time we come to move the display.  We cannot be held responsible for damage to person or property as a result of moving our signs. 

• We ask that you please refrain from mowing or trimming near our signs as this may cause damage.  We have worked very hard creating these beautiful designs and consider them to be a precious part of our family! Watering is just fine!

•  All displays are the sole property of Heaven Sent Storks and More.  If any part of the display is stolen, or there is damage done that could result in our inability to fullfill orders, it is the responsibility of the party who ordered the rental to replace it. 

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I know our critters are cute!!  However, PLEASE resist the urge to keep one!  If you would like one, you may be able to purchase one for a small fee (usually between $10 - $15, depending on the critter), just ask us & we will be happy to get you a new, unused one!  

 

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VERY IMPORTANT! PLEASE READ!

PLEASE DO NOT ALLOW CHILDREN TO PLAY OR CLIMB ON OR AROUND OUR DISPLAYS AS THIS MAY CAUSE HARM.  WE CANNOT BE HELD RESPONSIBLE FOR INJURY OR DAMAGE TO PERSON OR PROPERTY DUE TO CHILDREN PLAYING NEAR OR WITH OUR DISPLAYS!  OUR SIGNS ARE FOR DECORATION ONLY, ALTHOUGH CHILDREN MAY BE TEMPTED TO PLAY WITH OUR CRITTERS AND SIGNS, THEY ARE NOT TOYS.

THANK YOU!

 

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REFUND POLICY:

You WILL receive a full refund if:

• Rental is canceled at least 24 hours prior to delivery.
• Extreme weather conditions prevent us from setting up the display. 

 

You will NOT receive a refund if:

• The homeowner stops us from setting up the display.
• The homeowner calls us requesting that the display be removed.
• We are given LESS than 24 hours notice to cancel the order.
• We are given the wrong address.
• We cannot set up the display because of a gated community that will not allow us access.
• The homeowner has a dog, or other agitated animal loose on the property that will not let us set up our display safely.
• Any other reason we cannot set up the display that is beyond our control.
• The personalization information that was given is incorrect. If WE have made an error, please call us and we will be happy to correct it.

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Thank you for your patronage!

We look forward to celebrating with you!

Remember...

Forget the flowers, forget the card,...give them a LASTING memory, out in their yard!!